Communications & Stewardship Specialist

Contract for Services
Issued: September 21, 2021
Response deadline: October 12, 2021

 

Come work with fabulous people and help build outstanding operatic experiences in the Okanagan Valley, with a flexible schedule, and opportunities for growth.

Opera Kelowna is a young, professional and ambitious performing arts organization serving the Okanagan Valley. Our mission is to bring the power and delight of the artform to anyone who has interest in, passion for, or curiosity about opera… regardless of age, race, economic, social or cultural position. We are seeking a dynamic individual capable of driving our communications needs and supporting our Fund Development work.

 

Job description:
Reporting to the Managing Director, the Communications & Stewardship Specialist supports Opera Kelowna’s success through 2 complementary roles that enhance our image, brand and engagement of community members in various programs. The position is a contract for services with an average of 10 hours / week (heavily weighted in Spring/ Summer, which is our primary programming period). This is Remote / virtual workplace and flexible schedule.

COMMUNICATIONS
Support 3 key areas of programming (Production, Education, and Community Engagement) with exceptional writing skills, delivery of social media postings, and effective liaising with graphic design and other partners. This work is highly variable throughout the year, with planning and strategic work during the company’s off-season (October – February), launch of season in March / April, and ongoing work during the Summer season (May – August), including social media, event and production marketing, and liaising with media regarding artist interviews.

• Development of marketing campaigns, including writing for print and web.
• Web (WordPress platform) and social media updates
• Crafting of media releases and direct contact with strategic media partners / personalities
• Work with Operations Coordinator to ensure event promotion aligns with
administrative / box office work
• Maintaining effective graphics files (including appropriate releases as needed)
for use in reporting, marketing, grant applications (Google Drive platform)
• Potential supervision of summer students

 

STEWARDSHIP
The Stewardship role is both an extension of Communications activities and blends with Fund Development objectives for a small, growing organization. The focus is on 3 key groups: Patrons, Donors and Sponsors.

PATRON stewardship
• Development and delivery of bi-monthly newsletter (Mailchimp platform),
including content crafting, editorial and design, management of visual
collateral and scheduling
• Maintenance of CRM (LittleGreenLight) constituencies and effective use of
reporting tools to understand who attends our events
• Strategies for engaging existing patrons as potential sponsors/ donors,
requiring the development of relationships by presence at key OKS events
and ongoing communication work pre- and post- event.

DONOR stewardship
• Development of annual and other giving campaigns in coordination with
Fund Development Committee Chair and Managing Director
• Drafting of donation appeals (2-3 per year)
• Management of donation platform, including creation of new forms /
language as needed (CanadaHelps)
• Manage procedures for thanking and following with donors at different levels (with Operations Coordinator)
• Maintain and update CRM (LittleGreenLight) as needed; tracking campaigns and reporting back on goals and metrics as collectively identified

SPONSOR stewardship
• Work closely with Board members responsible for sponsor development to
identify opportunities, make contact, organize meetings (including Artistic
Director and Board Members) with potential and existing sponsors
• Ensure effective communication and follow up with sponsorship leads
• Track sponsor leads and relationships in CRM (LittleGreenLight)
• Draft sponsorship agreements, update OKS sponsorship levels as needed,
ensure agreements are being upheld with support from Operations
Coordinator

 

Requirements:
This is a dynamic role with a variety of tasks and flexible scheduling. The successful candidate is able to collaborate with a broad range of team members in a fastpaced environment, self-starts with new initiatives and takes responsibility for completion of programs / tasks as collectively identified. Must be able to attend scheduled OKS performances and events in person. MUST be available for the month of August annually to support mainstage production and related activities.

Qualifications:
• Outstanding written and oral communications skills
• Keen attention to detail
• Demonstrated ability to work well independently and as a team member in a virtual office setting
• Minimum 3 years of experience / education in communications or fundraising
• Proficiency with computers, copiers and other business machines, and ability to learn new shared platforms/systems (CRM, Google Drive, Dropbox)
• Not-for-profit or arts experience is preferred; performing arts experience or familiarity is a benefit
• Opera Kelowna is committed to the principles of equality and diversity in the workplace. We welcome applications from Indigenous peoples, minority communities, immigrants, persons with disabilities and the LGBTQ2S+ community.

 

Contract for Services: rate is $21 / hour with expected AVERAGE of 10 hours per week; flexible and remote work in a virtual office context.

Application deadline: October 1, 2021
Applications: Qualified applicants are invited to submit a cover letter, resume to operations@operakelowna.com